Caroline Kauffman-Kirschnick has been appointed president of Baltimore-based Electric Motor Repair Company, a 200-employee provider of service, repair, installation and sales to the commercial kitchen, refrigeration, industrial motor, elevator and marine industries.
Kauffman-Kirschnick takes control of the three-generation, family-owned business from her father, Roger Kauffman, the company’s longest-tenured employee. Roger Kauffman was appointed president by his father, Harry Kauffman, in 1985.
Her full-time, professional career at EMR launched in October 2003 when she joined the company’s accounts receivables team before moving into human resources where she learned the internal workings of the company. Five years later, Kauffman-Kirschnick moved to a role in operations followed by sales. She then transferred to EMR’s Delaware branch where she served as assistant branch manager before receiving a promotion to operations manager. After three years in Delaware, Kauffman-Kirschnick returned to Baltimore as the operations manager of EMR’s headquarters. Her most recent promotion was in June 2015 to her current position as general manager overseeing all branches and service areas.
Kauffman-Kirschnick’s commitment to cultivating a positive, family-oriented company culture is exemplified throughout EMR, which was recently named as one of the 2017 Best Employers in Maryland by The Daily Record.
ABOUT CAROLINE KAUFFMAN-KIRSCHNICK
I live in a community in northeast Baltimore called Lauraville.
My degree is a Bachelor of Science in public relations from York College of Pennsylvania.
Is there any more pressure on succeeding as president of the company because it is a third-generation family business?
While there’s always pressure in running a business – that’s just the nature of things – having my family back my efforts, support me in my new role, and trust my approach is part of why I am where I am today. I am not alone in running EMR. I have an incredible team here working by my side on a daily basis, all with similar goals in mind and our EMR values at hand. I view each staff member as family – Kauffman or not! It’s part of our culture and what drives me to succeed. I am honored to follow in my father’s and grandfather’s footsteps. It’s motivating. My father’s encouragement is why I set my sights on the family business from a young age. He gives me the space to grow EMR, evolve with the times, as well as help to further the industry as a whole. I desired to be an integral part of continuing the Kauffman legacy, and I am thrilled by the challenges ahead.
If you had not chosen the family business as a profession, what profession would you choose and why?
I always thought I’d work in nursing or social work. But, after some self-discovery, I realized I could affect people’s lives and fulfill my passion of wanting to help people through a career at EMR. When I entered my position in human resources in 2004, where I worked for five years, before joining the operations team, I quickly realized that at any level or department within the company, I could fulfill my desire to better people’s lives through employing them at EMR and making it a great place to work. This applies to our customers too – it’s a joy to help our customers with their needs. It’s very fulfilling.
My favorite place to travel is Ocean City. So many memories and nostalgia. Growing up, every summer we traveled there as a family for a week-long vacation. And in the winter, my father and I had a tradition, that still stands today in fact, of traveling to the ocean for a father-daughter weekend. We’ve gone every winter since I was six. I take my own family there now and it’s a very special place.
When I want to relax, I … :
I enjoy working out. Anything from jogging outdoors to a group exercise class called Nia, which combines dance arts, martial arts, and healing arts. I also set aside time for meditation and Qi Gong, an energy practice similar to Tai Chi. I love to read as well. I have a 6-year-old son who keeps me very busy with his interests, and I spend most of my personal time outside of work with him.
“The Power of Now,” by Eckhart Tolle and “The Tao of Poo,” by Benjamin Hoff
I am drawn to most Rumi quotes. Everything he writes is beautiful. Some of my favorites include: “Let yourself be silently drawn by the stronger pull of what you really love. It will not lead you astray”; “When you do things from your soul, you feel a river moving in you, joy”; “Don’t you know yet? It is your light that lights the worlds”; and “Shine like the whole universe is yours.”
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