Jan 21, 2013 0
Doing battle with law firm forms and procedures
A board game I played in high school stated this matter-of-factly. Star Fleet Battles, the classic game of starship combat (based on the even more classic show Star Trek), could have been describing the law. Though, perhaps it would be more appropriate to say “inertia is life.” It doesn’t usually matter so much that you go really fast as it does that you keep moving.
The law is like a chess game — it’s important to keep moving or the game stagnates. Too much time between moves and you forget where the pieces are: you have to reacquaint yourself with the board. That takes more time and prevents further moves.
This is why the hardest file in the office to work on is the one that is just a little outside of our comfort zone. It might be that collections case a family law attorney randomly picked up or the contract case a personal injury lawyer is working on for a friend. It’s difficult sometimes to get over the fear or uncertainty of “Exactly what is it that I’m supposed to do?”
This can even apply to files of the same ilk as the majority of your cases. If you are too busy, a new file might come in and lay around for a few days. Then you get even busier and it gets shoved to the bottom of the pile or lost in a heap of “to-dos.”
This is why it is important to have forms and procedures for every typical step in the life of a case. Something comes in and the next steps can be assigned without much thought.



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