Apr 1, 2010 0
Orioles fan loyalty ranks at bottom of MLB
In today’s story about how the Orioles can sell hope to its fans (or, really, how they can’t) several people I interviewed mentioned it’s tough to sell an intangible like a feeling or emotion.
But that doesn’t mean you can’t try to measure it.
According to New York-based Brand Keys Inc.’s Sports Loyalty Index, Orioles fans rank second-to-last in the MLB. Company founder Robert Passikoff said brand loyalty was measured using four criteria:
- Play on the field
- Authenticity (i.e. is the team believable; typically a new stadium boosts this category)
- Fan bonding (does the team have people its fans can relate to)
- History and tradition
Um, guess which category is bringing the 12-straight-losing-seasons-Orioles down? Yeah. It’s that one.
And no wonder that the team’s ranking is sandwiched right between the Kansas City Royals (25 years since a postseason appearance and one winning season in the last 15) and the Pittsburgh Pirates (who hold an MLB-record 17 straight losing seasons).
“Losing isn’t everything but it’s a lot,” said Passikoff. “You don’t have to always win but you have to play well and you can’t just do it on history and tradition alone.”
But here’s some good news for O’s fans who are reading this and getting more insulted by the minute (by a New Yorker whose wife is a Derek Jeter fan, nonetheless). Fan bonding has improved over the last year, a direct effect of the team developing players within its minor league system.
“Their issue has always been of fan bonding,” said Passikoff. “Once [Cal] Ripken [Jr.] was gone you didn’t have a lot of people to look for. That changed last year.”


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Former Oriole pitcher Jamie Moyer hasn’t forgotten about Baltimore — this week his foundation announced its plans to continue the expansion of bereavement camps for children and teens who have lost someone close to them by adding Baltimore to its list of new cities in 2010.
A fun article by Tom Verducci in this week’s Sports Illustrated
The company that has been the
But as for the question at hand, we may have a specific answer in a few months after a safety study on the ballpark is finished. The Maryland Stadium Authority recently hired Chicago-based Hillard Heintze to conduct a comprehensive security threat and vulnerability assessment of the Camden Yards Sport Complex (which includes the ballpark, the warehouse and M&T Bank Stadium).
Well, we’re at the All Star break and it’s time for another Orioles attendance update. And this time — are you sitting down? — it’s good news!
The Orioles have been streaky this year, to say the least. Seven-game losing streaks, five-game winning streaks. They blanked the Rays one night then allowed 11 runs the next. They were scoreless against the Yankees on May 8, then touched home plate 12 times the next night. More than half of their wins have come from runs scored in late innings.