Dealing with difficult clients

BOSTON – I have heard several lawyers break the ice with an audience of their peers by joking that they love their jobs – except for their clients. This joke often elicits a quick laugh because almost every lawyer can ...

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Mediation: What are we looking for?

Almost since mediation became a process, there has been debate over how a mediator should conduct the mediation process. Most of the literature indicates that mediators tend to follow either a bargaining style of mediation or a therapeutic style of ...

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