Delta changes policy on soldiers’ bag fees

BY: Associated Press
POSTED: June 8, 2011
Tags: airline, airlines, airport, amends, change, check, costs, delta, extra bags, luggage, marines, policy, soldiers, united states
Comments: 1

WASHINGTON — Delta Air Lines hastily changed its baggage fees for troops Wednesday after a YouTube video showed soldiers complaining that they had to pay $200 apiece to check extra bags as they made their way home from Afghanistan. The video was posted Tuesday and was viewed almost 200,000 times before it was removed by [...]

New Department of Transportation rule tackles airline fees, bumping, flight delays

BY: Associated Press
POSTED: April 20, 2011
Tags: airlines, bag fees, JFK Airport, luggage, ray lahood

DALLAS — Airlines will soon be required to refund bag fees if they lose luggage, and they’ll pay travelers more for bumping them from a flight. The federal government planned to announce new passenger protections Wednesday that also expand a tarmac-delay rule to prevent passengers from being stranded on international flights for longer than four [...]

Feds want refunds for travelers when luggage arrives late

BY: Associated Press
POSTED: April 13, 2011
Tags: airlines, airports, BWI, charges, destination, federal government, luggage, refund, transportation department, Transportation Secretary Ray LaHood
Comments: 1

NEW YORK — You’ve already paid to check your bag on a flight. Then the airline loses it. You don’t even get your money back. The government wants to change that, tackling two of the biggest complaints about the air travel industry — poor service and the explosion of fees — at once. Major airlines, [...]