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Great post! As a paralegal, I could not agree more with your view that law is a team profession. While no one position is inherently “better” than another, our roles are different. The most efficient law firm managers know how to utilize each role for maximum effect.
I would suggest, though, that if you have both paralegals AND secretaries at your firm, it may be more efficient when possible to delegate a non-billable task like making copies to a secretary and to assign your paralegal substantive, and therefore billable, work.