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Lost in translation: Communicating and technology (access required)

Many of us marvel at technology and the way it is supposed to increase productivity by increasing our efficiency. When I first started practicing law, the BlackBerry was being introduced and electronic mail was becoming a standard form of communications. Fast forward to the present and almost every lawyer I know has a smartphone to access e-mails, schedules, and documents. Correspondence via e-mail, texts, or instant messages provides a quick and easy mode of communication to colleagues, opposing counsel, and occasionally, the court. Unfortunately, this quick and easy mode of communication also creates problems.