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Nicole Whitaker says she saw how standard billing affected her parents when they retained a lawyer, and she wanted something different for her own clients. ‘I’ll never forget how they felt when they got that bill,’ she says. ‘They were shocked and felt deceived.’ (The Daily Record/Maximilian Franz)

Solo attorney chooses flat fees over billable hours (access required)

Business plan eschews billable hour in favor of alternative fee arrangement

With the opening of her law practice in Towson, Nicole Whitaker said she aims to take the mystery out of her clients’ legal expenses by using flat fees rather than the legal standby, the billable hour. Describing the philosophy behind her practice, Whitaker recalled watching her parents receive a bill for several hundred dollars — seemingly ...

About Lauren Kirkwood

Lauren Kirkwood covers the business of law beat at The Daily Record.