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Tenn. gives Annapolis firm extension in $20m 9-1-1 contract

TELECOMMUNICATION SYSTEMS, INC. LOGOAnnapolis-based TeleCommunication Systems Inc. on Tuesday announced that the state of Tennessee had awarded the company an extension through January 2021 on a $20 million contract to provide next generation 9-1-1  management and integration services.

Telecommunication Systems says that through its work in Tennessee, it is the first in the nation to build an Next Generation 9-1-1 solution using the state’s existing Internet Protocol (IP) network, which lets it work with others’ products and services. People in Tennessee can communicate with emergency dispatchers via voice, data, video, images and text messages.

“Since forging a relationship with TCS in 2011, we have been pleased with the innovative Next Generation 9-1-1 solutions and services that the company has provided us, and are now looking forward to providing even more next-generation public safety solutions designed to enable [public safety answering points ]to handle 9-1-1 calls from our residents in the most effective way possible,” said Tennessee Emergency Communications Board Executive Director Curtis Sutton in a statement provided by TeleCommunication Systems.

The company says it supports about half of all U.S. wireless E9-1-1 calls, serving more than 140 million wireless and IP-enabled devices.