Wells Fargo has named Patty Tuttle the new regional bank president for Maryland.
Tuttle’s appointment is effective immediately. She previously served as a senior vice president and retail credit manager for the bank.
Tuttle replaces current regional president Andy Bertamini, who will retire at the end of the month. Tuttle’s immediate start date will help ease the transition between the two leaders. Bertamini had worked for Wells Fargo for 43 years.
Overall, Tuttle has spent 26 years working for Wells Fargo. In an internal announcement, the bank said she has held leadership roles in Georgia, South Carolina, Virginia, Washington, D.C., and Maryland.
“Patty is known as a caring, highly involved leader, whose energy, high standards and focus on coaching and development inspire success in others,” wrote Rick Redden, Wells Fargo’s Atlantic region president, in the announcement.
Tuttle received her undergraduate degree from Liberty University in business administration and management. She also has had a role in company diversity, including as a member of Wells Fargo’s Diverse Abilities and Women’s team member networks.
Tuttle relocates to Maryland from Virginia, and Redden’s announcement said she would relocate in the coming weeks.
“Our Community Bank has gone through many difficult, but important changes — and while challenges remain — I am very optimistic about our future,” Redden wrote. “As we work together to build a better bank, thanks to you all that you do to support our customers, communities and help one another be successful!”
The bank is staggering under a tidal wave of bad publicity after employees, pressured to bring in more business, created millions of fraudulent accounts. In Maryland, those accounts numbered at least 15,000, including unauthorized accounts under customer names for credit card and deposit accounts.
Nationally, the company has found 3.5 million fake accounts, created to help executives meet sales goals. Some customers were hit with fees and other penalties from these accounts and Wells Fargo has committed to reimbursing those charges.
The bank is also under fire after acknowledging it had billed hundreds of thousands of customers for auto insurance they didn’t need or hadn’t requested. In many instances, the failure of customers to pay for the insurance led to problems with their credit ratings.