Dr. Farzaneh Sabi
Associate Medical Director
Mid-Atlantic Permanente Medical Group
Late in 2019, Kaiser Permanente and the Mid-Atlantic Permanente Medical Group launched the Home First Strategy to provide safe and reliable care for members in their homes. The program provides direct access to physicians whenever needed during the acute phase of an illness and started with four doctors and one nurse.
In March, with the COVID-19 pandemic expanding, the Virtual Home Care Program was expanded to include all members who had been exposed to, suspected of having or had been diagnosed with the virus. Sabi worked with a team to onboard more than 160 new doctors, nearly 70 nurses, 17 nurse practitioners and four physician assistants within eight weeks. The program was scaled from being able to handle 100 patients a month to 3,000 patients.
“For many physicians who take the leap of faith from frontline physician to an administrative physician, there is a sense of loss of having the immediate gratification of improving and directly impacting the lives of our patients on a day to day basis,” Sabi said. “Through the process of developing this new program and actively participating in the patient outreach and rounding as part of the program, my life was enriched by the courage of our Kaiser Permanente members, MAPMG physicians and Kaiser Foundation Health Plan nurses, nurse practitioners and physician assistants.”