Redonda G. Miller
PRESIDENT, THE JOHNS HOPKINS HOSPITAL
When Redonda G. Miller was named president of Johns Hopkins Hospital in 2016, she became the first woman to hold the title in the institution’s 127-year his-tory.
While continuing to see patients as a practicing internist, Miller has used her tenure to strive for excellence at the institution. In 2019, the hospital became the largest academic medical center in the world to be certified for person-centered care by Planetree International.
What’s the most important lesson you’ve learned in your career?
The most important lesson I’ve learned in my career, no matter the role, is that teamwork is essential to success. Whether we are managing the COVID-19 crisis or the day-to-day needs of a large academic hospital, leveraging the collective expertise of the group — from the front-line providers and staff to the most senior executives — drives the best possible outcomes for our patients.
What are your hopes for the state or your community this year?
My hope is that we are able to return to a semblance of normalcy this year and that our new normal will be a combination of the best of our pre-COVID-19 and current COVID-19 lives. A lot has been said about what we’ve lost during the pandemic, but I like to think about the silver linings from our experience: We’ve de-veloped a greater sense of community and appreciation for those on the front lines, a new openness to different ways of working, and a keen understanding of the need to improve health equity.