Delta Air Lines reported its first quarterly profit since the pandemic devastated the airline industry more than a year ago, as hordes of vacation travelers and money from U.S. taxpayers offset weak corporate and international travel.
Delta said Wednesday that it earned $652 million in the second quarter. However, Delta’s report shows that airlines still face turbulence as they try to rebound from their worst year ever.
Without $1.5 billion in federal pandemic relief and other one-time events, the Atlanta airline would have posted an adjusted loss of $678 million.
Even though crowds at the nation’s airports are approaching 2019 levels, Delta’s operating revenue is still half of pre-pandemic levels.
And the company expects costs to rise as it rebuilds its operation, including hiring and training employees to handle the growing number of passengers.
“We still have a long ways to go,” CEO Ed Bastian said in an interview, “but the business is in a much, much better place than it was 90 days ago. We posted a solid profit in the month of June, and it augurs well for where we’re going this summer.”
Bastian predicted that the airline — which lost more than $12 billion last year — will be profitable in both the third and fourth quarters without federal aid. Delta forecasts third-quarter revenue will be down a more manageable 30% to 35% compared with 2019.
Shares of Delta Air Lines Inc., the first U.S. carrier to report June-quarter numbers, fell 2%.
Delta was the most profitable U.S. airline going into the pandemic, and it is likely to emerge from virus outbreak at or near the front of the pack. Other carriers are looking healthier, too.
Southwest Airlines posted a small profit earlier this year thanks to federal relief that helped airlines cover payroll costs. American Airlines said after the market closed Tuesday that it might do the same when it reports second-quarter results on July 22 — American shares were up slightly Wednesday. And Allegiant Air, a discount carrier that caters to vacationers, is carrying more passengers than it did before the pandemic.
Delta said domestic leisure travel has fully recovered. More than 2 million people a day on average are streaming through U.S. airports, according to figures from the Transportation Security Administration.
Business and international travelers are still mostly absent, however, and both are crucial for Delta, American Airlines and United Airlines. They will become even more important once summer leisure travel ends and federal pandemic relief expires Sept. 30.
Corporate travel is showing signs of life. Delta estimates it was 40% of normal in the second quarter, up from 20% in the first quarter, and Bastian expects it will hit 60% in September.
Delta did not predict whether business travel will ever return to pre-pandemic levels, but if it does, it won’t happen quickly. A Delta survey found that 57% of corporate customers expect to be back to full flying by the end of 2023.
International travel is still deeply depressed. Bastian said bookings to continental Europe surged once Americans were allowed to visit many places there. But the United Kingdom remains mostly off-limits to Americans unless they quarantine and the United States still bars most foreigners from entering, so Delta is offering only half its normal number of transatlantic flights this summer.
Bastian cited COVID-19 variants as the biggest threat to the budding travel recovery. Fear around the variants is delaying the reopening of international borders but is having no effect on domestic bookings, Bastian said — even as U.S. virus cases have doubled over the past three weeks.
Labor shortages are also hitting pockets of the airline industry, including at contractors who supply catering, cabin cleaning and other services at airports.
Bastian said the airline has enough employees to run flights but will hire 4,000 to 5,000 people this year, nearly half in reservations to reduce hold times that he said can hit an hour.
The CEO said the number of callers is “beyond anything we have ever seen,” and they have more questions because they haven’t traveled in so long. He promised shorter hold times by September.
Delta has not had to raise starting pay to find workers, Bastian said. As new hires, they are making less than the people they replaced, some of whom worked at the company for many years, he said.
Delta’s adjusted loss works out to $1.07 per share, which was better than Wall Street expected; analysts surveyed by FactSet were looking for a loss of $1.38 per share.
Revenue, excluding sales from its fuel refinery, was $6.3 billion, $100 million better than analysts expected but still down 49% from the second quarter of 2019 — 2020 was such a lost cause that airlines aren’t even comparing this year’s results to last year.
With a smaller workforce, Delta cut its labor and profit sharing costs by 36%, or more than $1 billion. It spent 31%, or $804 million, less on fuel than it did in 2019.
The airline is also buying more planes. On Tuesday, Delta said it would buy or lease 36 used Boeing and Airbus planes, apparently taking advantage of lower prices on the used-plane market.