A little extra double-checking and editing goes a long way to maintaining your company’s image and showing that you care about how you represent your clients.

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Visit any summer farmer’s market and it’s obvious that a quiet revolution has occurred: People today care about where and how consumables are grown.

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Words have power, but too often I find myself wishing that my clients had not failed to harness it before they hit "Send."

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The return on your investment in people and relationships is invaluable.

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If you do not already track trends in returning business, now is an ideal time to start.

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And how getting 140-character messages to have impact across diverse cultures requires extra thought.

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While I can’t resist a good party, I missed out on the New Year's celebration at Twitter’s global town square.

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Even for products intended for U.S. consumers only, companies are facing more backlash over cultural insensitivities.

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