As I write this, I’m waiting for AAA to arrive. I left the office and discovered I had a nail in my tire. That was only the beginning of the problem — I then found out I couldn’t get any ...

Tagged with: advice clients relationships young lawyer

As we grow older, the universe of things for which we as young lawyers are responsible grows and grows. We take on mortgages, car loans, have babies and eventually learn, as I did recently, that our bodies aren’t as indestructible ...

Tagged with: advice clients Marketing young lawyer

Does anyone really open e-blasts anymore? How often do we need to update our web site?

Tagged with: advertising advice branding clients communications design Marketing social media strategy website

Why lawyers should implement a more “generalist-minded” approach in working to understand a client’s needs.

Tagged with: advice clients family firms firms jobs labor day MSBA workplace workplace

Choosing where you want to open your law practice often influences other big decisions that come with being a solo practitioner.

Tagged with: advice business of law clients firms firms job jobs solo practitioner workplace workplace

There is no doubt that a high -- remarkably high -- level of service will show up in your bottom line.

Tagged with: advice branding branding clients customer service customers Marketing service values workplace

Plan Bs are the essence of negotiation and what separates a working agreement from crossed fingers and a prayer.

Tagged with: advice clients management plan b relationships

Regret almost always accompanies proposals accepted under pressure. Many times, attorney’s fees and litigation follow.

Tagged with: advice clients management relationships time management values workplace

Four days off with nothing to do, after several weeks of always having something to do, sounds glorious. There's just one problem

Tagged with: advice clients family trial vacation work-life balance

How to make sure you and your client are singing the same song.

Tagged with: advice branding branding clients communication customers Marketing