Jul 26, 2019

Applying for a job? Here are a few tips.

I have a Careers page on my website because I try to remain open-minded about hiring the right staff members even if it feels like the wrong time. It seems that the work of a law office is always expanding and contracting and that there is room for more or fewer people depending on what […]

Oct 21, 2018

Randi Lewis: Workplace communication tips for millennial lawyers

Although law firm leaders increasingly recognize the need to understand and improve the work experience for millennials, the youngest legal talents should understand and adjust to workplace etiquette.

Oct 2, 2018

Federal judge: Client can share notes of talks with co-workers with law firm

A Virginia law firm that advised its client to take notes about his conversations with co-workers at Duke University Health System and share those notes with his legal team did not violate ethical rules against communicating directly with an opposing party, a North Carolina federal judge has ruled.

Jun 14, 2018

MSBA speaker offers his plan to change law firm cultures

Ben England, the founder and CEO of Benjamin L. England & Associates, is scheduled to deliver a speech at MSBA’s legal summit on June 15 on how improving the way you treat your staff at a traditional law firm, translates to how your staff treats clients.

Oct 2, 2014

Taking the high road: How I learned to press “Delete”

Writing a letter or email fueled by anger is almost never a good idea and does nothing to serve your client’s interests.

Sep 4, 2013

Boys shouldn’t be boys on work emails

Good judgment and professional communication is not simply something to be mentioned at the orientation meeting when an employee comes on board.

Aug 19, 2013

Setting the tone (and the delivery)

Don’t sell yourself short by failing to consider appropriate tone and delivery for your endeavor.

Jul 23, 2013

Whereas, you should try to avoid legalese

Legal documents are yet another example of those things you don’t have to settle for simply because 'that’s the way they’ve always been.'

Jun 10, 2013

Communicating to influence in the digital age

How to speak the language of a Baby Boomer, Gen Xer or Millennial.

May 14, 2013

Stop what you’re doing and read this. Or not.

How do you feel about multitasking?

May 14, 2013

The tappers and the listeners

How to make sure you and your client are singing the same song.

May 10, 2013

Small word, big impact: Three letters that should drive you

Those who convey their “why” effectively have the power to inspire.

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