With Halloween approaching, some Baltimore businesses are getting spooky.

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ST. LOUIS — Panera Bread’s latest pay-what-you-can experiment will be retooled and brought back next winter as a seasonal offering rather than a permanent one, the chain’s founder says. The Meal of Shared Responsibility was pulled Wednesday. Since late March, ...

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While many small business owners may think strategy is only for the big guys, every company is pursuing a strategy whether they know it or not.

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There is no doubt that a high -- remarkably high -- level of service will show up in your bottom line.

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In this time of immediacy and convenience in which people want things right here and now, QR codes are especially effective.

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SAN FRANCISCO — Netflix is hoping this weekend’s release of the resurrected TV series “Arrested Development” will draw more subscribers to its Internet video service. The award-winning show about the dysfunctional Bluth family returns Sunday, seven years after Fox cancelled ...

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How to make sure you and your client are singing the same song.

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Our values show through in our behavior in any given situation, values drive behavior and behavior creates your company’s culture.

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We all know that sharing is good. But it’s rare to see an outpouring of graciousness in anything but the most extraordinary circumstances.

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The return on your investment in people and relationships is invaluable.

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