How many emails do you get per day — 25, 50, over 100? Now, how many of them have that long paragraph at the end after the signature?
We were on the brink of litigation. Our next step was to file suit, and we were deep in the midst of our “speak now or forever hold your peace” meeting. I had laid out the costs, possible repercussions, the risks and the chances for success. In other words, we had finished the lawyer-speak part of the meeting. We were now at what I think of as the really productive part – the part when we sp[...]
I saw my neighbor out walking the other day. I hadn’t seen her in a while and the first thought to go through my mind the instant I saw her was: “she’s lost weight.” As we drew closer and talked for a while, I realized that I wasn’t sure if she had or not. We weren’t talking about Biggest Loser territory. She just seemed a little slimmer. Her face seemed a little thinner…if that make[...]
Demand letters are critical as they often represent the last step between self-help and the court system.