Who would have thought that we would need to work with young people on how to answer the telephone and have the confidence to pick up that receiver and put it to their ear?
Have you been subject to or committed a cultural faux pas when doing business in a foreign country?
I’m still stumped on the best way to respond when I’m with a client and they pull out a cigarette.
So much can go wrong in trying to communicate by email within the U.S., and doubly so when communicating via email in another country.
In India, English is widely used, particularly in the business setting, but it can seem like a foreign language. For example, saying the word “no” can be regarded as ...
Imagine that you’ve just arrived to a foreign country to conduct some business. Your feet are swollen from the flight, your brain is foggy from the jet lag and your stomach is unsettled from the unusual food. It’s nearly the end of the workday and the pleasantries are over — you’re finally in a serious […]
I’m a lucky person. I landed a job I love. I help nurture businesses that are trying to sell their goods, services and technology in a country of more than 1.2 billion people. It takes about 20 hours to fly there, and once you land you’re 10.5 hours ahead of Eastern Standard Time. India is […]