By now, you should be used to hearing “no.” No, we’re not accepting applications at this time. No, we don’t have any openings. No, we’re not hiring. There’s no chance we’ll be expanding this year. No, we looked over your resume and, no, we can’t offer you a job now.
Your bankbook feels fatter these days, and you sleep better at night. The market’s back up. Stocks seem healthier. Investors are trading again, and they say that everything you lost in the Great Recession is back where it belongs. That’s not entirely true, though. You lost a lot of courage over those years, and that […]
The boss is out again today, probably golfing with his associates. He’s gotten to where he is today because of them: financing from one man in his circle, promotions from others, small favors here and larger favors there.
Retirement is too far away. You can see it from your work desk. It’s tantalizingly close, filled with sun and sand, golf and travel, but it’s oh-so-unreachable. Yes, you have a job you’re happy to have. No, you don’t want it forever.
Some of your clients have been acting goofy these days.
Business is a little off. It’s been that way for a while, despite a “recovery,” despite that you’ve hired a first-class sales team and rolled out new product in the past year, despite an expensive new ad budget. It’s very discouraging.
Your office is like a petri dish. Someone lets loose with a minor sniffle and — boom — you’ve all got colds. A little runny nose and everybody’s fighting the latest bug, the community hand-sanitizer bottle becomes the new hang-out spot, and the workplace is a real barrel of fun.
Lately, you’ve noticed that everyone runs when you enter the building.
You’ve resisted closing up shop, selling your business, downsizing yourself out of a job. You’ve put off laying everyone off. Most importantly, while so many jobs are going overseas, you’ve resisted outsourcing to China.
It takes all kinds to make a world — and a client list. One of your clients, for instance, can talk the paint off a wall. Another rarely says much, but what he says is well-considered. You’ve got a label-loving fashionista who buys from you, a woman who always scolds you for your coffee habit, and a guy who’s really hands-on when it comes to all his marketing.
So how do you deal with so many divergent personalities? In the new book “How to Read a Client from Across the Room,” by Brandy Mychals, you’ll learn about them — and yourself.
And everything looked favorable. When you called to set up the first meeting, you thought you had a good rapport with the prospect. You felt confident even, but then he seemed immovable and you didn’t know why. His arms were folded, his hands were hidden and his face was more grimace than smile.