Erica Smith | Global Learning Systems

smith-erica-global-learning-systemsGlobal Learning Systems’ Erica Smith was recently distinguished as one of the Top 25 Women Leaders in Cybersecurity of 2021 by The Software Report, an industry source for tech-sector market research, news and investment activity.

Smith has more than 15 years of experience in cybersecurity awareness training in addition to a strong background in finance and human resources. as vice president of business operations at Global Learning Systems (GLS), she leads the transformation and expansion of the company’s cybersecurity training solutions for clients worldwide in more than 25 languages.

Smith graduated from Calvary Bible Seminary in 2000 with a degree in education. She began her career in finance at FirstData (now FiServ) as a processing specialist in the merchant arbitration department before joining GLS. During her tenure at GLS, she has progressively taken on additional roles and responsibilities within accounting & finance, human resources and operations, supporting the delivery of GLS’ cloud-based training solutions.

Smith holds certifications in Finance as well as Human Resources through various organizations and is currently pursuing through the Society of Human Resource Management (SHRM) her SHRM-SCP certification, slated to be obtained this summer.

Throughout her career, Smith has also shown a strong commitment to philanthropy. She founded the non-profit organization Hancock’s Helping Hands in 2014, which is an annual back-to-school program that provides school supplies, personal care items, free food and produce as well as baby care items to women, children and families in need within western Maryland, southwestern Pennsylvania and the eastern panhandle of West Virginia. She also volunteers with various youth groups across her tri-state community as a mentor.

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