The Hanover enters Md. personal lines insurance market

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Worcester, Massachusetts-based The Hanover Insurance Group Inc. Monday expanded its business in Maryland to include personal lines insurance and appointed a group of the top independent agents in the state to serve its growing customer base.

The Hanover has a strong presence in the Maryland commercial lines market and this state entry further expands the company’s mid-Atlantic footprint.

As part of the company’s expansion into Maryland’s personal lines market, The Hanover is offering agents a suite of products and services including:

• The Platinum Experience: A customizable account solution featuring home and auto insurance coverage, competitive pricing and valuable discounts
• Prestige: A set of home and auto coverage and service solutions for high value accounts with more complex asset protection needs
• Supporting lines: A set of additional personal lines offerings including umbrella, dwelling fire and watercraft to provide tailored protection for account customers
• TAP Sales: A quote and issue platform with an intuitive design and modern workflow, making it even easier for agents to serve their customers in a faster and more efficient way
• The Hanover Customer Service Center: An extension of the independent agency that provides agents with additional resources to help them compete in the marketplace, gain more flexibility, and focus on growth.

The Hanover Insurance Group is the holding company for several property and casualty insurance companies, which together constitute one of the largest insurance businesses in the United States. The company provides insurance solutions through a select group of independent agents and brokers. Together with its agent partners, The Hanover offers standard and specialized insurance protection for small and mid-sized businesses, as well as for homes, automobiles and other personal items.