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Carolyn Candiello
//May 14, 2021
Carolyn Candiello
Vice President, Quality and Patient Safety
GBMC HealthCare Inc.
What are the tools you use to embrace change and to help your team navigate that change with you?
A dear friend of mine shared at the beginning of the pandemic that we must all swim in a wide lane of forgiveness. The stress of this past year, particularly in health care, has caused tensions to run high. I used that phrase frequently, even posting it on our team whiteboard. This helped us to see with new eyes – if someone was having a bad day, we “swam” in that wide lane and forgave easily. I encouraged my team to find time to for self-care – simple things such as walks and meditation. I believe we have all grown in patience and understanding.
The past year has not only been challenging with covid-19 but we have also faced race and discrimination challenges. How do you establish a strategy for diversity, equity and inclusion in your organization?
I was troubled this past year with the ongoing issues of racial inequity in our country and have been spending time learning more about systemic racism in our country. I am currently co-leading Equity in Healthcare in our organization as part of a national effort. I believe it is my responsibility as a leader and woman of influence to speak up for those who cannot and to help raise awareness among my peers and colleagues. We are working to increase leadership diversity and improve health access in Baltimore.
